Customer Survey

Aqua Cars are moving

Aqua Cars Limited will be moving into purpose built offices situated at Pompey Centre, we hope to relocate in April and are looking forward to exciting new times. We will be sad to leave our old offices but feel the time has now come to move on. With the technology our company has to move it will take a lot of work but will be more than worth it in the end.

Name of individual or company

How often do you take a taxi?

When do you mainly use taxis?

Weekdays - Daytime    Night

Weekends - Daytime    Night

What are your reasons for using a taxi?

Please rank in order of 1-5 the most important considerations for you when ordering a taxi? (with 1 being the highest priority).

Punctuality

Price

Condition of Taxi

Appearance/conduct driver

What is your average waiting time before your call is answered?

Weekdays -

Weekends -

What is your average waiting time before your taxi arrives?

Weekdays -

Weekends -

Do you experience problems getting a taxi at any time?

If Yes, please elaborate

Do you find AquaCars telephonists friendly, polite and helpful?

Do you find AquaCars drivers friendly, polite and helpful?

Are you happy with the service you are receiving from AquaCars?

Is there anything that you feel would enhance the service that we provide?

Any other comments?

Thank you for taking the time to fill on our customer survey.